Contact Us

We're always here to help. We recommend visiting our Help Center first for immediate answers, or you can reach out to us directly through one of the channels below.

Get Answers Faster

Over 80% of common questions are answered in our Help Center. It's the fastest way to save valuable time.

Choose a Support Channel

Live Chat

Get instant answers to your questions. Recommended for: feature questions & quick inquiries.

Start Live Chat

Submit a Ticket

For complex issues that require tracking, we recommend creating a support ticket.

Create a New Ticket

Specific Inquiries

For specific business matters (e.g., marketing, legal), please find the appropriate department email below.

View Department Emails

Official Channels & Community

Watch our video tutorials or join the user community.

Company Information & Official WeChat

Company Information

Company Name: Meta Dollar (HongKong) Limited

Address: UNIT 1406 B 14/F THE BELGIAN BANK BLDG NOS 721-725 NATHAN RD KW HK

Business Registration No.: 74795140-000-01-23-7

Official Registry: Hong Kong Cyber Search Centre

Contact Phone: (852) 5732 9193 (For efficient communication, please contact us primarily via email or live chat)

XMoney Official WeChat Account

XMoney Official WeChat Account QR Code
Copyright © 2021-present xmoney.hk. All Rights Reserved.