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Company Information
Company Name: Meta Dollar (HongKong) Limited
Address: UNIT 1406 B 14/F THE BELGIAN BANK BLDG NOS 721-725 NATHAN RD KW HK
Business Registration No.: 74795140-000-01-23-7
Official Registry: Hong Kong Cyber Search Centre
Contact Phone: (852) 5732 9193 (For efficient communication, please contact us primarily via email or live chat)
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